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Customer reviews of Olton Cars Ltd
At Olton Cars Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Olton Cars Ltd
Based on 57 customer reviews
Excellent service. Good car, good price
By Khizer C on 12 April 2016 | Verified purchase
Excellent customer service! I managed to get my car at a good price and it has been running sweetly! The guys are really welcoming and went above and beyond to make sure I was happy with everything before leaving. Overall excellent! Would definitely recommend to all.
By Hannah S on 12 April 2016 | Verified purchase
After visiting many dealerships and viewing a dozen cars we were sold on our Ford Focus from Olton Cars. The service was second to none and the car was just what we expected. Must say the laid back approach and no pushy sales person was a good experience.
Warranty is rather limited
By Chris P on 28 July 2017 | Purchase not verified
Having bought a nice Focus from Olton Cars I was more than happy with my purchase. However when the coil pack appeared to be causing misfires & I reported the fault within my warranty period I was told the part was not covered. This was disappointing as other garages I spoke to said they would replace this to prevent further misfiring causing more serious damage. Luckily a replacement coil pack was cheap & my local garage was able to fit one for me at minimal cost, but the fact remains that Olton Cars didn't want to know. If purchasing here then check what is covered to avoid any potential issues should something much more expensive break two months down the line. Otherwise the car has been all good and I would have really liked to have given more stars.
By Chris o on 15 June 2017 | Purchase not verified
Recently rang up to enquire about a car but was met with a very rude sales person who couldn’t be bothered to answer my basic questions about whether the car had an independent/dealer service history, cambelt change, number of owners. He kept stating this information was all in the advert…even though it wasn’t. He finally told me to go away and read the advert! I’ve bought lots of cars previously and have never encountered such a rude attitude from a salesman. I can only assume that they must not need the business.
Ford Focus Zetec (Over the moon with my new whip)
By Daniel D on 20 May 2017 | Purchase not verified
Great customer service.. No hassle.. No typical sales tactics with sweet talk . The guys at Olton Cars are genuinely friendly and the car I fell in love with was at the right price. I am extremely happy with my purchase and I can assure you that I would definitely buy another car from them in the near future. Keep up the good work guys..
Very bad business men!
By Steph A on 16 March 2017 | Purchase not verified
We were happy with the service on the day and trusted Yas to return our private plates to us as we had just bought a Ford Focus RS off him costing us £32,000 so you would think he would ensure the private plates from our old car would be returned as we had to rush off that day and assured us he would taken them off and fit the cars orginal plates that were in the boot of the car but no he sold the car on with our private plates attached this was last November and since my partner has been trying to get them back as they also cost a lot of money, the salesman are now telling us it's our fault and they don't keep information on previously sold cars to contact the customers on our behalf to get them back! Sounds like a really poor run business if you ask me! I wouldn't go back there and these guys are partly the reason salesman get a bad reputation! Telling you what you want to hear and once money has exchanged washing their hands of you as a customer! Not happy at all
Honest trader with no hard sell
By Andi M on 29 December 2016 | Purchase not verified
Great service from great guys. Had time to make you feel welcome with no hard pressure sales tactics. Car as described except slight paint blemishes on bonnet. Preferred to use my own paint shop for repair and negotiated deal accordingly. Fully recommend for great selection of cars.